Terms of Service
Last Updated: January 2026
These Terms of Service (“Terms”) govern your use of the Marble City Heating & Air website and services. By using our website or requesting service, you agree to these Terms.
1. Services Provided
Marble City Heating & Air provides HVAC repair, maintenance, installation, and related services in Knoxville, Tennessee and surrounding areas.
Service descriptions on our website are informational only and do not constitute a binding offer.
2. Estimates and Pricing
- Estimates are provided based on available information at the time of inspection.
- Final pricing may vary depending on system condition, required parts, or additional labor.
- All promotions are subject to availability and may be modified or discontinued at any time.
- Diagnostic or service call fees may apply unless waived as part of a promotion.
3. Payments
Payment is due upon completion of service unless otherwise agreed in writing. We accept commonly used payment methods as communicated at time of service.
4. Warranties
Manufacturer warranties apply to equipment and parts where applicable. Labor warranties, if provided, will be clearly communicated at time of service.
We are not responsible for manufacturer defects or delays beyond our control.
5. Limitation of Liability
Marble City Heating & Air is not liable for indirect, incidental, or consequential damages arising from use of our website or services.
Our total liability for any claim shall not exceed the amount paid for the service giving rise to the claim.
6. Website Use
You agree to use this website for lawful purposes only. You may not attempt to interfere with website functionality, security, or access controls.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or policies of those sites.
8. Cancellations and Scheduling
We request reasonable notice for appointment cancellations. Repeated missed appointments may result in service refusal.
9. Governing Law
These Terms are governed by the laws of the State of Tennessee. Any disputes shall be resolved in the appropriate courts located in Tennessee.
10. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date.
11. Contact Information
For questions regarding these Terms, please contact:
Marble City Heating & Air
Knoxville, Tennessee
Phone: 865-334-9085
Email: [email protected]